AUSTRALIA POST INSURANCE COVER. - EXTRA COVERAGE BY AUSTRALIA POST
If you’d like extra peace of mind when sending an item, you can add Extra Cover. It provides loss or damage cover up to the specified value of your item (from $100 up to $5,000) while it’s being carried by Australia Post.
If you don’t purchase Extra Cover and your item is lost or damaged while in our care, you may still be eligible for compensation. We offer this for most items you send with us, with eligibility of claims assessed on a case-by-case basis. A refund of postage may also be payable. Extra Cover and any compensation offered under the Australia Post Terms and Conditions are in addition to any rights and remedies you may have under the Australian Consumer Law.
Sending an item? Learn more about what’s not eligible for Extra Cover.
Find out how to lodge a claim for lost or damaged items carried by Australia Post.